Refund Policy
We want you to be completely satisfied with your purchase. If you’re not happy with your item, we offer a hassle-free return and refund process.
- Returns: You have 30 days from the date of delivery to return your item. To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as when you received it. Proof of purchase is required.
- Non-Refundable Items: Certain items such as intimate apparel, personalized products, and clearance items are final sale and cannot be returned.
- Refunds: Once we receive your returned item, we will inspect it and notify you of the status of your refund. Refunds will be issued to your original payment method within 5-10 business days.
- Return Shipping: Customers are responsible for return shipping costs unless the item is damaged or defective. In such cases, we will cover the return shipping costs.
- Exchanges: If you need to exchange an item, please contact us for assistance.
Email us at hey@barely.sg or Whatsapp +65 80704848